Shipping policy
Shipping Policy
Last Updated: June 2026
Welcome to Habibi Gulf. We are committed to delivering your orders safely and efficiently throughout the United Arab Emirates. Please review our shipping policy to understand how we process and deliver your orders.
Shipping Coverage
Habibi Gulf currently ships across the United Arab Emirates (UAE).
For inquiries regarding shipping to other countries, please contact our customer support team before placing an order.
Order Processing
- Orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During high-demand periods, processing times may be slightly extended.
Delivery Time
Estimated delivery times are as follows:
| Location | Estimated Delivery Time |
|---|---|
| UAE Major Cities | 2–5 Business Days |
| Remote Areas | 3–7 Business Days |
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.
Shipping Fees
Shipping charges, if applicable, will be calculated and displayed during checkout before payment is completed.
We may occasionally offer free shipping promotions on selected products or qualifying orders.
Order Tracking
Once your order has been shipped, you may receive a confirmation email, SMS, or WhatsApp message containing tracking information, where available.
Delivery Information
To avoid delays, customers must provide accurate and complete shipping information, including:
- Full Name
- Complete Delivery Address
- Mobile Number
- Email Address (Optional)
Habibi Gulf is not responsible for delivery delays caused by incorrect or incomplete customer information.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact our support team. We will work with our delivery partners to locate your shipment and provide an update.
Failed Delivery Attempts
If delivery cannot be completed due to:
- Incorrect address details
- Customer unavailable at the time of delivery
- Refusal to accept the shipment
Additional delivery charges may apply for re-delivery.
Damaged Items
If you receive a damaged item:
- Take clear photos of the package and product.
- Contact us within 48 hours of receiving the order.
- Our team will review the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Habibi Gulf Customer Support
📧 Email: support@habibigulf.com
🌐 Website: www.habibigulf.com
We appreciate your trust in Habibi Gulf and are committed to providing a smooth and reliable shopping experience. 🚚📦